Privacy policy.

Who to contact

This website belongs to Goldren Studio LLC, a Florida limited liability company in Miami led by Daniel (phone (786) 929-6525). For questions about your information or a privacy request, contact goldrenstudio@gmail.com.

What we collect

When you send an inquiry, we receive your name, email, phone number (required), the service you’re interested in, project stage, preferred timing and the message you provide. On the strategy-call page we also receive the kind of business, the company size, the budget range and the company name or website you give. If you tick “Yes, call or message me about my request”, we keep that choice together with its exact wording, the time, the page, your IP address and browser for at least five years, as proof of your consent. Goldren Studio LLC may then call you and send you text (SMS) and WhatsApp messages about your request, including with automated technology and Daniel’s AI assistant, which uses an artificial version of Daniel’s voice: only between 8 am and 8 pm your local time, no more than three call attempts in 24 hours, and after that only as you ask. Calls may be recorded and summarized for Daniel. Calls and messages go through our telephony and messaging providers (Twilio, ElevenLabs and, for WhatsApp, Meta). When you write to us by WhatsApp or email (daniel@goldren-studio.com), Daniel’s AI assistant may read your message and answer it: the text is processed by our AI provider (Anthropic) to write the answer, emails are sent through Resend, and a short summary reaches Daniel. You can always ask for Daniel himself, and the assistant never claims to be a person.

SMS terms: message frequency varies (usually 1–4 per request); msg & data rates may apply; reply STOP to any message to opt out, HELP for help, or call (786) 929-6525. You can also tell the assistant, reply STOP on WhatsApp or write to us; after that we will not call or message you again automatically. Consent is optional and not a condition of any purchase. Mobile information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.

Booking a consultation. When you book a free consultation on this site or with Daniel’s AI assistant, we receive the time you choose, your time zone, the kind of meeting, your name, email, phone and anything you add. Our scheduling provider, Google Calendar and Google Meet keep the booking, check Daniel’s calendar and send you the calendar invitation, which has links to change or cancel the time. We send a confirmation and a reminder email about the meeting. A reminder call by Daniel’s AI assistant, or a reminder by SMS or WhatsApp, goes out only if you ticked the reminders box or agreed to it on a call, and the same STOP and HELP terms apply. Your booking details are kept with your inquiry.

Providing information is voluntary; the form needs its required fields to process your request. Please do not include medical information, passwords, payment details or other sensitive information.

How we use it

We use inquiry details to respond, discuss your project and keep track of follow-up. Technical connection information is processed to deliver the site and protect it against misuse. Sending a project inquiry does not subscribe you to a marketing list. Where applicable, we rely on steps you request before entering a contract and our legitimate interests in operating a secure website and managing business communications. Consent will be requested separately where required.

Providers and external services

Our hosting and security provider stores the website and the private inquiry database, and counts visits without cookies. The site also uses Meta Pixel for advertising measurement and optimization: Meta receives technical visit data, such as pages viewed, form steps and whether an inquiry was sent, and sets cookies. Selected budget and company-size ranges may be sent as codes. When server-side conversion measurement is enabled, an eligible saved website inquiry also produces a Meta Conversions API event containing SHA-256 hashes of your email address and first and last name; your IP address and browser user-agent; available Meta browser and click identifiers; and the event name, time, unique inquiry ID, page origin and path, and offer value and currency. Hashing supports matching with Meta accounts; it is not encryption or anonymization. This server event does not include your phone number, SMS consent, company name, inquiry text, URL query or fragment. Advertising measurement respects the site’s Global Privacy Control and Do Not Track checks and regional exclusions. It is separate from consent to automated calls or messages. Meta may use these visits to show you ads for Goldren Studio on Facebook and Instagram (interest-based advertising). You can opt out in your Facebook or Instagram ad preferences, and Meta Pixel does not load when your browser sends Global Privacy Control or Do Not Track, or when you visit from Europe. When an inquiry is saved, an email notification service and a messaging service send us an alert. An accessibility tool provider processes technical data and your accessibility settings. Each provider receives only what it needs for its task. You can ask us for the list of providers at any time. Information may also be disclosed when legally required or needed to establish or defend legal rights. WhatsApp and external project sites operate independently; opening those links takes you to their services.

International processing

Our providers operate internationally, so information may be processed outside your country, including in the United States. Applicable protections and rights depend on the processing and relevant law. Contact us for information about a particular provider or transfer, or to receive their privacy notices.

Retention and security

We retain inquiries and correspondence for as long as needed to handle the request, the business relationship and applicable legal obligations or disputes. There is no fixed automatic deletion period configured for inquiries. You can request deletion; we will explain if any information must be retained. Access to the inquiry database is restricted, and website connections use HTTPS. No internet service can guarantee absolute security.

Your choices and rights

Depending on applicable law, you may request access, correction, deletion, restriction or portability of your information, object to certain processing, or withdraw consent where processing relies on it. Contact goldrenstudio@gmail.com; we may request proportionate information to verify the request. Rights may have legal exceptions. You may also complain to the relevant data protection authority. The Meta measurement and advertising uses described above apply when those features are enabled. We do not provide inquiry text, company names, phone numbers or SMS consent in server-side Meta conversion events.

Storage, children and updates

See the cookie and storage notice for browser preferences. The site offers business services and is not directed at children; please contact us if a child has provided personal information. Changes to this policy will be published here with an updated date.

Provider privacy notices are available on request.